All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

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Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


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Latest Release Notes

InstantKB 2018

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InstantForum 2017

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What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • I just thought I would drop you a line to tell you how impressed I was with the level of customer support offered. We'd been having a problem which turned out to have nothing todo with your software.

    Stuart Teadley
    Anderson Design - more...
  • I reviewed several kb solutions and I found that InstantKB was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.

    Joel Salminen
    SimonDelivers Inc - more...
  • InstantForum is the best .NET forum that I've ever worked with. The code base is extremely refined, the performance and scalability are superb, the administration features are robust and granular & the skinning capabilities are magnificent. InstantASP have always been a pleasure to work with and extremely responsive to my needs.

    Barry Van Beck
    LivingForMetal.com - more...

Try free for 30 days

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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