Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I've just installed InstantForum, and it works great. I highly recommend it to anyone interested in an affordable, high quality, easy to install forum application.

    Pierre Mengal
    ActiveUp Inc - more...
  • Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB. Highly recommended.

    Frank Cheung
    DiscountASP.NET - more...
  • I was having problems installing with MSDE SQL Server. InstantASP connected through MSN Messenger and walked me through setting up with MSDE. I watched in amazement as they flew through the install and setup. This is the best customer support I HAVE EVER SEEN!

    Beau Monaghan
    PCX Net Games - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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