Software to help you engage, support & delight your customers
We develop market-leading ASP.NET community & customer support apps.
We help businesses of all sizes build engaging online communities and deliver exceptional customer support.
Our community app, InstantForum allows you to quickly add rich social features & branded communities to your existing web site.
Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly publish articles, FAQs & documentation to help your customers.
Our forthcoming Influx product currently in alpha pulls together all your customer support enquires received via email and provides a central location for you and your team to manage, delegate, defer, prioritize, automate & respond to enquires.
We are trusted by thousands of companies..
What we strive to achieve...
We are developers at heart and love creating software to help your business better engage and support your customers. We won't compromise to meet release dates. Our software is ready when we are sure it will amaze you, our customer.
Simple Design, Beautiful Code
Design is subjective but we like to think we do a good job. We strive to ensure our software is well deigned & presented in a clean, simple, thoughtful manner. This makes it easy to jump right in and start using our tools right away.
1st Class Customer Support
We've been in the business of customer support software for over 10 years so you can be sure to expect prompt, professional 1st class customer support directly from our dedicated product developers. We eat our own dog food, tasty.
Don't take our word for it
Here's what our customers are saying...
I reviewed several kb solutions and I found that InstantKB.NET was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.
Joel Salminen @ SimonDelivers Inc more...