Better Customer Community

Community software to help you engage, support & know your customers

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What We Offer

We build beautiful software to solve problems we hope others will love



Build conversations around your products or services

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Deliver great self service & inbound customer support.

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Team based task management software

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Active Directory

Seamless single sign on for InstantForum & InstantKB

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Why You'll Love Our Software

Brimming with features yet beautifully designed to feel gorgeous across every browser, platform & device.
  • Collaboration Software
    Social Communities
    Foster conversations & community around your products, services or interests.

  • Peer to peer customer support
    Peer to Peer Support
    Get answers from customers, employees and experts within your community.

  • Self Service Customer Support Software
    Self Service Support
    Publish & share support materials helping customers find the answers they need 24/7/365.

  • Customer Support Ticketing Software
    Support Ticketing
    Automatically route & prioritize inbound customer support inquiries.

  • Community SPAM protection
    SPAM Protection
    Keep your community a pleasant & friendly place with built-in SPAM detection.

  • Capture Ideas and User Feedback
    Ideas & Feedback
    Let customers vote up ideas or create dedicated polls to gather customer feedback.
  • Community Single Sign On
    Social Integrations
    Seamless social sign on through twitter, Faebook, Gooogle.

  • Community Gamification
    Achievements & reputations let you reward users for positive participation.

  • Mobile Community Software
    Mobile Optimized
    Our software is designed to work great on iOS 7+, Android & Windows Phone 8+
  • Secure
    Roles & Permissions
    Role based security & permissions let you control precisely what users can see and do.

  • Detailed Reporting
    Reports & Analytics
    Detailed built-in reports provide insight into every aspect of your customer support.

  • Optimized for Google
    Optimized for Google
    We employ many SEO best practices to ensure every page within our software has the best possible chance to rank highly on Google.

What Our Customers Say

We aim to please. Don't take our word see what our customers have to say
  • I didn't have any problems at all setting up a knowledge base with InstantKB. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles.

    Mike Gunderloy
    Developer Central - more...
  • We migrated our entire forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!

    Greg Reinacker
    NewsGator Technologies - more...
  • Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB. Highly recommended.

    Frank Cheung
    DiscountASP.NET - more...

Try our software free for 30 days